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Ely Cathedral

ACCESSIBILITY

PLEASE NOTE: DUE TO THE AGE AND FABRIC OF THIS BEAUTIFUL BUILDING SOME OF THE FLOOR SURFACES CAN BE UNEVEN. WE ARE FULLY COMMITTED TO THE SAFETY AND WELL-BEING OF ALL OUR VISITORS AND TAKE EVERY PRECAUTION TO HIGHLIGHT ANY AREAS WHICH MAY PRESENT A TRIP HAZARD.

We have adapted as much of the building as possible to make it more accessible for those with limited mobility. Both the West and South Door provide direct access to the Cathedral. The West Door entrance can be accessed by ramps and the South Door exit is ramp free. Wheelchair users can access most areas of the Cathedral ground floor. All areas are either flat or ramped, including the Lady Chapel and the Cathedral shop.

ToiletsToilets

Accessible toilets are in the Processional Way between the north choir aisle and the Lady Chapel.

WheelchairsWheelchairs

We have a small number of our own wheelchairs which are available during your visit. Please ask staff at the south door admissions desk. Standard charges apply for wheelchair users and carers' entrance is free.

Induction LoopInduction Loop

The Cathedral is equipped with a hearing loop systems that cover the Choir, South and North Transepts and the Lady Chapel. These are used at all services. Additionally a limited number of personal neck loops giving coverage in the Octagon and Nave seating areas are available on loan for a small security deposit. Please ask a member of the Cathedral team for assistance.

ParkingParking

There is a limited amount of disabled parking space within the Cathedral grounds. All enquiries should be made well in advance to the Visits department on 01353 660344. For information on disabled parking in Ely near to the Cathedral please view our Parking map.

Guide DogsGuide Dogs, Hearing Dogs and Assistance Dogs

Guide Dogs, Hearing Dogs and Assistance Dogs are welcome in the Cathedral at all times. Water for dogs is available.

ServicesServices

To arrange wheelchair seating for services, please telephone 01353 660342.

Access to the Towers

Access to the Octagon Tower (165 steps), and West Tower (288 steps) is via stair only. We recommend that those with pre-existing medical conditions, mobility difficulties or concerns with heights and confined spaces do not attempt this climb.

If you have a question or comment about access, please call the Admissions department on 01353 660344 (Monday - Friday 10am-4pm) or email gro/lardehtacyle//stisiv
Outside of these hours Monday-Sunday please contact the Vergers department on 01353 660342 or 01353 660303.