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OCTAGON TOUR TERMS AND CONDITIONS OF SALE AND BOOKING


Visitor & Tour Tickets

·Tickets can only be exchanged for money refunded at the discretion of the Cathedral Team or the Visitor Experience Manager

·Lost or Stolen tickets cannot be replaced or money refunded

·Tickets are not transferable

·All tours are subject to guide availability and also to events and services taking place in the Cathedral. We advise that you check for any changes to our opening times before your visit

 

West Tower or Octagon Towertickets

·Tower tour times may vary or be cancelled at short notice due to guide availability, adverse weather conditions or a major event/service within the Cathedral.

·To avoid disappointment please view our scheduledchanges to our opening timespage or telephone 01353 660344 to check for any last minute changes before your visit.

On booking, visitors are required to read and agree to the following Terms & Conditions:

For your safety and enjoyment, visitors must:

·Be aged 10 or over (10-16 year olds must be accompanied by an adult)

·Be fit and in good general health

·Able to climb stairs without walking sticks/aids

·Wear suitable footwear

·Be comfortable with heights

·Leave allbags (handbags, rucksacks, luggage etc) where requested by the guide, as these cannot be taken up the tower

·Stay with the group at all times

·Follow the guide's instructions at all times

·Follow Covid 19 precautions - wear face covering and disposable gloves. The Cathedral will provide latex gloves, if you wish to bring your own, please do.

·Note that Tower Tours are weather dependent

·Note that dogs are not permitted to accompany visitors on the tour.

Octagon Tower

Please note the tour involves:

·170 spiral stone steps, in 4 stages

·Some narrow, enclosed staircases, with some steep/uneven stairs

·Low and narrow doorways - one is just 18.5"/47cm wide

·Access to open roofs with external views (NB access to top level is weather-dependent)

·Duration of up to 1 hour

West Tower

Please note the tour involves:

·288 spiral steps inside the stone tower

·Some steep and uneven stairs

·Access to the open top of the tower 215 ft/66m high

·Passing near radio transmitters - their frequency may adversely affect heart pacemakers

·Duration of up to 1 hour